Contact

お問い合わせ

We apologize for the inconvenience, but at the official KiU online shop,
Monday, April 7th, 2025, 12:00-18:00
Customer service (telephone and email response) will be suspended.
We will resume responses from Tuesday, April 8th.
We apologize for any inconvenience this may cause and appreciate your understanding.


Before enquiring at our store, please clickFAQPlease check ".


*Photos cannot be attached using the inquiry form.
When sending a photo regarding returns or exchanges,
Enter product information (product number, purchase date, color and pattern, etc.) and
Our store's email address (information@kiu-online.jp)to
Please send it to us.


*Closed on Saturdays, Sundays and public holidays.
Please note that replies and responses will only be made on weekdays.


[Regarding purchases, returns, exchanges, stock, and products available]

We apologize for any inconvenience, but we ask that you purchase this product.

Stores available here


[Company Customers]
kiu-sales@kiu-online.jp 		Wholesale related/OEM
[For those involved in the media and media]
press@kiu-online.jp 		Media coverage and stylist lending
Event store

If you would like to inquire about orders from the KiU official online shop, please be sure to include this information.

If you would like to inquire about orders from the KiU official online shop and the name of the person placing the order is different, please write it in.